VOCABULARY BUILDER DEPARTMENTS: Accounts departmen Customer relations department Human resources department IT maintenance department Sales and marketing department CUSTOMER SERVICE: Charge Complaint Customer number Demaged Discuss it Enquiry Get back to you Hold the line Openening times Overcharge Quote Satisfied Shipping date COMPLAINTS: Assist At our expense Check my records Compensation Credited our account Defect Doesn't fit Error Faulty party Losing business Lost in the post Make a claim Making a noise Missing a part Refund Refuse Return Suggest The wrong item Under warranty EXTRA: Broken Costumer satisfaction Dissappointed Disapleased Dissatisfaction Feedback File a lawsuite Financial director Inappropirate Lose business Managing director Research and devolpment department Treatment TRADUCTIONS DEPARTAMENTS: Departament de Comptes Departament de relacions amb el client Departament de recursos humans Departa...